Artificial intelligence promises efficiency and scale. But what happens when automated systems begin redirecting large volumes of people in distress toward human care networks that were never designed to absorb that demand?
This report examines a growing tension: the impact of AI-driven systems on care infrastructures—particularly in the Global South—that operate with limited resources yet provide essential emotional support.
Drawing on concrete evidence, the report opens an urgent conversation about responsibility, sustainability, and the hidden costs of AI on frontline care systems.
Download the full report “When AI Efficiency Collapses Care Infrastructures in the Global South” by Ana Arriagada and Luisa Ortiz Pérez (Vita Activa, April 2026) here:
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